Introducing Live Support via iMessage!

Lucas Cabrera

Jun 23, 2025 — 1 min read

We are excited to announce a major update to our customer support: Live Support via iMessage! This enhancement is designed to offer faster and more convenient assistance, allowing your payees to receive real-time help directly through iMessage.

Key Benefits

Benefit	Description
Instant Assistance	Payees can get real-time support during business hours.
Easy Access	The Live Support link is easily available on our support page
Improved Experience	Quick and efficient help ensures a smoother experience for everyone.

How It Works

Payees can access Live Support by clicking the support link on their dashboard. After clicking the support link, they will see the option to contact us via Live Support.

Live Support via iMessage is available during business hours (Weekdays 8AM to 4PM Eastern Time). If a payee contacts us outside of business hours, they can leave a message and our team will respond on the next business day.

Live Support: Now also available via WhatsApp!

Our Live Support is expanding! In addition to iMessage, your payees can now also access real-time assistance directly through WhatsApp! This means even more convenient and faster support for your payees, ensuring they can connect with our team through their preferred messaging app. Payees can access Live Support by clicking

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