Case Study CueSports Distributes $1 Million In Prize Money

Payment Labs replaced CueSports International (CSI)’s manual payout process with an easy and automated one that delighted winners at the 2024 CueSports International Expo in Vegas.

Cuesports

Quickly & Compliantly Distributing $1 Million in Prize Money at the 2024 CueSports International Expo with Payment Labs

CueSports International (CSI), parent company of the BCA Pool League and USA Pool League, held its annual World Championships in Las Vegas. Amateur and Pro pool players came from all over the world to compete for over $1 million USD over the 11-day event. Historically, distributing the prize money to the winners was an extremely manual process. The organizers had to obtain tax information from the players manually, verify it and then have a paper check processed within 24 hours. The organizers did this during the event. Each year, they also dealt with fraud, such as check-washing and problems with payees not being able to cash the physical checks. CSI knew there must be a better way to handle payouts with streamlined digital payments.

Enter Payment Labs, and the entire payout process of distributing over $1 million USD over a 11-day period to almost a thousand winners was easy and automated. The speed at which people were able to be paid and digital payment methods also delighted the winners. Payment Labs sent staff to be onsite in Las Vegas to handle any payment support or questions that winners had. At the end of the year, CueSports International will also save time and resources on their tax preparation that includes filing on time, making available end-of-year tax forms to all the winners, and remitting any withholdings to the IRS. With Payment Labs, CSI will be fully compliant with their prize money payouts and provide their winners with an easy-to-use and secure digital payment platform with convenient methods of payment.

Athletes Paid
995
Million USD
$1
Days
11
Payments Made
1213

Benefits

  • Prize Payments
  • Compliance
  • Reporting
  • Taxes

“With Payment Labs, our new electronic payout process received outstanding results from our payees. Over 88% of payees told us that the new electronic payment process was easy. They were satisfied with the timeliness of the payments, felt more secure using the platform, and were overall satisfied.

Additionally, the Payment Labs staff onsite at our event were instrumental in the success of implementing the new electronic payout process for our participants.”

Norbert Braun Jh0b9qoetqg Unsplash
Amy Kane, General Manager

CASE STUDY

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