Choosing a payout platform for domestic and cross-border payments
Every payment your business makes goes through a labyrinth of systems and parties before it reaches the recipient. And after it does, the lifecycle goes on to maintain neat records of every transaction and report them accurately and timely to the tax authorities .
Being able to delegate all this work to an intelligent payment platform allows for significant bookkeeping and processing savings, avoids mistakes, and minimizes risks of human error and fraud slipping through the cracks.
Automating payouts means that you push “pay” and your payment solution does all the work connected to processing, delivering, and reporting on transactions without manual intervention. This includes verification, fraud prevention, reconciliation, settlement, reporting, meeting tax requirements, and archiving for possible auditing needs.
Few businesses have payout needs that can be solved with a one-size-fits-all solution, especially if you make irregular cross-border, multi-currency transactions to different entities like contractors, customers, vendors, suppliers, athletes, artists, prize winners, and others. A convoluted digital infrastructure kept together with stopgap measures and incompatible systems drains the company’s human resources and funds.
Let’s break down what you need to know about automated payouts, what parts of the process can pose the biggest challenges, and how Payment Labs can help.
Types of payouts
As a business, you’re dealing with a few broad payout categories that have significantly different logic.
- Domestic payouts - payments within your country that need to comply with the laws and regulations of a single jurisdiction.
- Cross-border payouts - payments sent internationally and in different currencies.
- Employee payouts - payroll, benefits, bonuses, and reimbursements that go out at a predictable schedule.
- Government/regulatory payouts - payouts such as taxes, fees, social contributions.
- Non-employee payouts - an umbrella term for all your payments to contractors, vendors, or freelancers, as well as royalties, prizes, grants, revenue share, refunds, cashback, and rebates.
Methods of distributing payouts
There are many ways to send money to employees, contractors, partners, and customers depending on the preferences of the payor and the payee. The methods fundamentally differ by how the payee receives the funds
- Bank transfers - the recipient gets money in their bank account. Underneath the web interface, financial institutions rely on payment rails like ACH and Fedwire for US, SEPA for EU, and SWIFT or correspondent banks for cross-border payments. Open Banking, real-time payments, or neobanks are modern rails that make the bank transfers more convenient and faster.
- Card payments - funds are transferred onto debit or prepaid cards via card networks like Visa or Mastercard. See our full article on how card payments work.
- Check payments - checks and money orders are sent to recipients who can then cash them or deposit funds to their bank. Used for government payments and counterparts who do not accept electronic transfers.
- Cash payments - giving money to the payee in person or via a cash transfer service like Western Union or MoneyGram.
What an efficient automated payout process looks like
While checks, money orders, and cash payments are still big in some parts of the world and in some business verticals, they are, arguably, going away. You can generate those payments in a payment solution too, but mostly you will be relying on digital payment rails which include the following key steps.
- Collect payout data - the payment platform is integrated into your digital infrastructure (payroll, billing, e-commerce) and gets payout data from it or in a request from the payee.
- Verify recipient information - the payout solution makes sure that the recipient’s personal information and bank card/wallet details are valid, confirms you can compliantly make a payment to them, and all the fraud-prevention checks are passed.
- Initiate payment - the system sends instructions of how much funds to move and to whom through the appropriate payment rail.
- Process, clear, and settle funds - the transaction is verified (cleared) and the funds are transferred (settled) to the payee’s account.
- Notify the recipient - the system notifies the recipient that the payment was sent and should be available via their payment method of choice.
- Reconcile and record - once the settlement is confirmed, the system updates your records for auditing and tax needs.
What to consider when selecting a payout platform for your business
- Cost-effectiveness and fee transparency - optimized payout process means that money reaches the payee through the easiest available route. It reduces transaction costs, fees, and administrative overhead that comes from money touching different financial institutions, getting exchanged, and fees being applied.
- International/multi-currency support - even if you’re not doing many cross-border payouts from the get-go, you need to consider how efficient and cost-effective this process is going to be when you do need it. Take into account how the platform handles payments in multiple currencies across the world, exchange rates, FX fees, payment routing, and local payment methods.
- Flexibility and scalability - make sure your payout platform is handling growing payout volumes without requiring extra manual interventions and adapts to new payment methods, currencies, and schedules you may need in the future.
- Transaction processing time - most businesses strive to minimize transaction processing time and avoid delays in payouts to maintain relations with the payees, avoid disruptions, and reduce unnecessary stress.
- Regulatory compliance - following all the tax laws, regulations, and financial industry standards, privacy and consumer protection rules of one jurisdiction can be tricky enough. When you do it cross-border, the complexity multiplies accordingly and you can’t be expected to keep track of it all manually.
- API readiness and integrations - the platform should offer simple and extensive API for integrating with your existing infrastructure and other solutions like payroll, accounting, ERP, CRM, or e-commerce in order to minimize human errors and streamline workflows.
- Security and fraud prevention - it’s the payor’s responsibility to ensure cyber security and fraud prevention to protect their business and payees from unauthorized access, identity theft, and ever-evolving fraud methods. A payout solution needs to be regularly updated in accordance with the latest cybersecurity and fraud detection practices so you don’t have to lose sleep over it.
- Customer experience - payees have come to expect a user-friendly, transparent, and modern experience from their business counterparts. You need a payout platform with payment experience compatible with the recipient’s preferred payment methods, payment schedule, and local currencies.
- Human support - when a payment gets stuck at one of the steps or rejected by one of the intermediaries, both your customer and your employees need access to support staff that can professionally help them resolve it.
- Reporting and reconciliation - since all your payment data goes through your payout system, it needs to supply reporting, tracking, and reconciliation tools to maintain financial records, a detailed audit trail, and ensure tax season readiness.
Features and capabilities to look for in a payouts platform
At Payment Labs we specialize in creating a payout process tailor-fit to one’s business logic, regulatory needs, and customer base. The payout platform we offer is based on relentless market and competitive research to provide enough flexibility, scalability, and compatibility to make payouts a seamless part of your overall digital infrastructure. Here are the features and capabilities we get asked about most often and how we address them.
- Identity management - payees can be onboarded onto your payout platform with just an email and from there Payment Labs takes over to gather all necessary data from them before the payment happens, making sure you’re compliant with KYC and AML regulations as well as your tax authority’s requirements.
- Payout scheduling and control - the business gets full control of payout structure and schedules thanks to flexibility unattainable for most generic payment solutions. Whether you’re processing complex tournament prize distribution or working with gig workers around the globe, you have the capacity to make it happen with little to no manual work and without sacrificing any of the tax and reporting capabilities.
- Currency support and conversion - Payment Labs lets you operate in 180+ countries in 150+ currencies out-of-the-box. When you need to make a cross-border payment that includes currency exchange, Payment Labs takes care of every step of the process. The solution finds the most cost-effective route for the transaction to minimize FX fees and settle the payment as fast as possible.
- Payout methods choice - Payment Labs comes with global and local payment methods enabled by default and if need be, additional niche methods can be added on demand.
- Payee’s user experience - payees get a full-fledged dashboard for their payments, tax documents, personal details, and payment method settings. Everything a payout recipient may need is presented intuitively in the white-label interface.
- Tax - Payment Labs provides country-specific tax automation for a wide range of jurisdictions including the US, Canada, Latin America, Europe, and beyond. For example, for US businesses, Payment Labs automatically verifies payee personal data on the W-9 and W-8 forms, determines withholding requirements and rates, then remits withheld amounts to the IRS, and logs translation details for reporting and audit purposes. At the year-end, the system generates 1099 and 1042 forms for domestic and international payees.
- Documentation - Payment Labs API integrates the payouts into your operations so you don’t have to deal with payments separately. To make sure your staff knows how to manage and configure each feature, the API comes with in-depth documentation which allows you to launch new features quicker and make the integration more meaningful.
- Dispute and refund - configure your own dispute and refund policies with the level of automation that suits you.
- Fee transparency - as a business owner you get a complete insight into the fees applied to the payment by all the parties involved. You see at a glance how Payment Labs optimizes the settlement of local and cross-border transactions at a rate that’s favorable to our client.
- Integration, migration, and implementation - in contrast to other solutions, Payment Labs payouts are fully integrated and functioning as a part of your operation within days, not months.
- Reporting - every payout is logged, tracked, and reported on for complete transparency and simple analysis by the business stakeholders.
- Reconciliation - Payment Labs ensures synchronization of the completed payments with other solutions in your digital infrastructure like payroll, bookkeeping solution, ERP or CRM of choice.
- Scalability capacity - Payment Labs payouts scale seamlessly with your business, keeping the speed and security at the same level and maintaining predictable and transparent pricing you sign up for.
- Support - both your staff and payees have access to 24/7 technical support from Payment Labs in popular messengers. And if needed, you can have Payment Labs staff on-site to provide hands-on training and support for your team.
- Risk management and fraud control - 79% of organizations were victims of payment fraud attacks in 2024. Payment Labs runs every payee’s data against sanction and criminal lists and carries out thorough fraud prevention for every transaction to make sure your business doesn’t deal with known criminals and avoids completing fraudulent payments.
Why innovators choose Payment Labs for global payouts
Payment Labs excels at automating payouts for business services, contractors, vendors, gig workers, and suppliers. The company has an extensive background working in esports, sports, and creative fields, enabling a smooth payment process no matter the complexity of the payout structure to athletes, competitors, sponsors, or royalties for creatives.
Get started with Payment Labs today to have a payment solution that takes the payout-related heavy lifting off your hands and only requires you to sign off before payment is verified, sent, settled, reconciled, reported, and logged in the format required for your tax purposes.