Live Support: Now also available via WhatsApp!

Lucas Cabrera

Jun 24, 2025 — 1 min read

Our Live Support is expanding! In addition to iMessage, your payees can now also access real-time assistance directly through WhatsApp!

This means even more convenient and faster support for your payees, ensuring they can connect with our team through their preferred messaging app.

Payees can access Live Support by clicking the support link on their dashboard. After clicking the support link, they will see the option to contact us via Live Support through either iMessage or WhatsApp.

Live Support is available during business hours (Weekdays 8 AM to 4 PM Eastern Time). If a payee contacts us outside of business hours, they can leave a message and our team will respond the next business day.

Introducing Live Support via iMessage!

We are excited to announce a major update to our customer support: Live Support via iMessage! This enhancement is designed to offer faster and more convenient assistance, allowing your payees to receive real-time help directly through iMessage. Key Benefits Benefit Description Instant Assistance Payees can get real-time support during business

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